Interhouse agents Utrecht

We contacted Interhouse to enquire about about management services for a house which was tenanted when ownership was transferred. While management was not possible due to the kind of tenants in the house -indeed the worst you can imagine- Vincent was most kind in providing advice and services on an ad hoc basis over a period of nearly two years. As we both live overseas, this was incredibly helpful and efficient. Thank you Vicent, Michiel and Nathalie. We are most grateful for your help and support during this challenging phase. All the best from us both.

Thank you soo much I appreciate it is nice everything went smoothly and perfect thank you once again

Contact runs smoothly and swiftly. Good feedback from the real estate agent to the landlord and tenant. Correspondence is very clear.

When I first viewed the property and signed the lease, everything seemed highly professional. The viewing was smooth, and the key handover process was efficient. They assured me that any issues with the property would be taken care of promptly — and I genuinely believed I was in good hands. However, things took a complete turn after I moved in. Every time I raised a maintenance issue, their response was dismissive. Instead of resolving the problems, they consistently blamed me and insisted it was my responsibility to fix things — even for issues that clearly existed before I moved in. Nothing was ever properly fixed during my entire tenancy. The worst part came when I gave notice to move out. Suddenly, they became overly critical and tried to deduct as much as possible from my deposit for "damages" that were already there at move-in. Despite providing evidence, they took back most of my deposit. It felt like a deliberate tactic. Frankly, I don’t understand how they get so many 5-star reviews — it feels fishy. From my experience, I can confidently say: do not expect to get your deposit back. If you're an expat or unfamiliar with Dutch rental laws, be especially careful. You deserve better.

Satisfied

My experience with Interhouse Makelaars Utrecht (Vincent, Tim, and Michiel) can be summed up in three words: professional, friendly, and timely. I first got to know Interhouse during my initial housing experience in Utrecht, where they were representing my landlord. From the very beginning, they were clear and thorough in their communication. They took the time to show me the property and explain everything in detail, both to me and my real estate agent at the time. When it was time for me to move out, they guided me through the check-out process with the same level of clarity and punctuality, which I truly appreciated. Later on, Interhouse also helped me find my second home in Utrecht. Once again, I was impressed by their proactiveness and genuine eagerness to assist—especially as an expat navigating the Dutch housing market. What I find truly exceptional about Interhouse is their commitment to fairness and integrity. Even when representing the landlord, they treated me—the tenant—with the utmost respect and transparency. They strictly follow current housing regulations, which is a rare but highly valuable trait in such a competitive market. I wholeheartedly recommend Interhouse Makelaars Utrecht to any expat looking to build a new life in the Netherlands. Their professionalism and dedication make all the difference.

I can't thank Interhouse enough for the amazing service they provided. From the very start, they made me feel comfortable and supported, and Michiel was an absolute gem to work with. He wasn’t just our broker, he truly guided us through the entire process. We toured several homes together, and he was always patient, answering all my questions, no matter how small. What really stood out was how Michiel went above and beyond to help us understand the new neighborhood and gave us insights that helped me make the right decision. It didn’t stop there, after I got the keys to my new home, Michiel was still available, always ready to chat and clarify anything I needed. A huge thank you to Michiel and the entire team at Interhouse for making what could have been a stressful process feel smooth and exciting.

We had an excellent experience with Interhouse. Their communication is top-notch, and I felt well-informed about every part of the leasing process. Michiel and Vincent were a delight and we hope to work with them in the future if we need!

Great team, was glad working with them and was able to find a great price to value apartement in Utrecht fairly quick and smooth.

We loved how fast and accurate the whole process went, thank you InterHouse! I would definitely recommend it to everyone, they do a great job, with focusing every small detail and including tenants in. Special thanks to Michiel for being very helpful!

Useless and deceitful. Stay away, especially if you are an expat. We had no joy from Interhouse, whatsoever. Requested a spare key from them, and waited for almost 18 months, before moving out. Never received a key and my husband had to rely on the neighbours to buzz him open if I wasn’t home. Furthermore, there was a leak and black mould started growing on the kitchen wall - moved out before it got fixed. Communicating with Interhouse is terrible. We lived in the apartment for 2.5 years and months ahead of moving out, I requested the details of the paint that was used, as I wanted to cover the spots where I hung art and mirrors. When they finally came back to me, they ended up giving us the incorrect details…..and then kept €2000 of our deposit to “fix” it. Reading some of the reviews, I now realise that this is an old trick of Interhouse to extract money from expats, and that it was probably done on purpose. Like the others, I will report Interhouse to the authorities!

Great support after renting from them long term contract. Always follow up and get fixes done