They simply don’t provide the services which are clearly advertised on their web-site. That’s absolutely OK, but why to give misleading information and ghost potential clients?
Added: To reply the owner comment – this service, copied/pasted from the official web-site:
TASKING INTERHOUSE WITH FINDING YOU A RENTAL PROPERTY
You’re looking for a home that suits you perfectly. Once you’ve found it, you want to be certain of renting it at favourable terms and conditions and of using the correct tenancy agreement. This can be tricky in a hectic and often unfamiliar housing market in which demand is high and properties scarce. It takes knowledge, speed and the right network to find and rent the appropriate property. Even if you succeed in finding the right home, that’s not the end of the process. How do you make sure you get the property and how can you be certain that the proposed terms and conditions and supplied tenancy agreement are fair and correct
